☕ PRIME COFFEE TANZANIA LTD – PRIVACY POLICY

🔹 1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping or billing address

b) Payment Information

We may collect payment details necessary to process your transactions securely. All payments are handled through secure third-party payment gateways — we do not store your card information.

c) Usage Information

We collect non-personal data such as:

• Your device type, browser, and operating system
• IP address and location (approximate)
• Pages you visit and how you interact with our website/app

🔹 2. How We Use Your Information

• Process and deliver your coffee orders
• Communicate with you about orders, offers, or updates
• Improve our website, app, and customer experience
• Provide customer service and respond to inquiries
• Send you promotional materials (if you opt-in)

🔹 3. Data Protection and Security

We store all user data securely using Google Cloud / Firebase infrastructure. We use encryption, firewalls, and authentication systems to protect your information. Access to your personal data is restricted to authorized staff only.

🔹 4. Cookies and Tracking Technologies

Our website may use cookies to:

• Remember your preferences
• Improve your browsing experience
• Analyze site traffic using tools like Google Analytics

You can disable cookies at any time in your browser settings.

🔹 5. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with trusted third parties such as:

• Payment processors (for order payments)
• Delivery partners (for order fulfillment)
• Service providers that help us operate our business (under strict confidentiality)

🔹 6. Your Rights

You have the right to:

• Request a copy of your personal data
• Ask us to correct or delete your data
• Withdraw your consent for marketing emails at any time

To exercise these rights, contact us at support@primecoffee.co.tz.

🔹 7. Links to Other Websites

Our website or app may contain links to third-party websites (e.g., social media, payment pages). We are not responsible for their privacy practices and encourage you to review their policies.

🔹 8. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from children under 18.

🔹 9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date at the top.

🔹 10. Contact Us